Privacy Policy

Last updated: September 2026

1. Information We Collect

At A16A, we collect information you provide directly to us, including your name, email address, shipping address, phone number, and payment information when you create an account or place an order. We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to process and fulfill your orders, communicate with you about your account and purchases, personalize your shopping experience, improve our website and services, prevent fraud and ensure security, and send you promotional communications (with your consent where required by law).

3. Information Sharing

We share your information with trusted third-party service providers who assist us in operating our business, including payment processors, shipping carriers, email service providers, and analytics providers. We require these providers to handle your information securely and only use it for the purposes we specify. We may also disclose your information when required by law or to protect our rights and safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All sensitive data transmitted during checkout is encrypted using SSL/TLS technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to access, correct, update, or delete your personal information at any time by logging into your account or contacting us. You may also opt out of receiving marketing communications by following the unsubscribe link in our emails or contacting customer support. Depending on your jurisdiction, you may have additional rights regarding your personal data.

6. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Please refer to our Cookie Policy for more detailed information.

7. Children Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the Last updated date. Your continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@a16a.com.